Reservations
Daycare reservations at this time are not required to be booked a set period of time in advance.  If your dog has met all of our “requirements to play” and has gone through orientation feel free to just give us a call ahead of time and drop him off for the day or even just a few hours. Orientations and facility tours must be scheduled ahead of time.

Overnight care reservations are required to make sure we are able to accommodate everyone’s individual needs.

Holidays
We will be closed for daycare and overnight care pick ups and drop offs the following holidays: Thanksgiving and Christmas Day.

Holiday overnight care reservations require a $75.00 deposit.  If a holiday reservation needs to be cancelled or altered it needs to be done 72 hours  prior to the stay or the $75.00 deposit will not be refunded. This ensures that everyone who wants to stay with us over these time periods has every opportunity to do so.  Please plan accordingly since we will book full well in advance.

In addition to the above stated holidays, Spring Break & MEA  are considered holidays where the $75.00 reservation deposit and cancellation requirements are enforced.

Late Fees
Monday - Friday: $10 at 7:05pm and then an additional $10 at 7:20pm (for a total of $20)

Saturday and Sunday: $10 at 6:05pm and then an additional $10 at 6:20pm (for a total of $20).

If you have not picked up your dog by 7:30pm Monday – Friday or by 6:30pm Saturday and Sunday your dog will be boarded for the night and you will be responsible for boarding costs as well as a $20 in late fee. We appreciate your understanding.  Although you may see staff inside this is the time we spend exclusively with the dogs playing, feeding, and cleaning.  

*Please DO NOT knock on the door with the expectation of picking your dog up.

Cancellations
Daycare cancellations can be made by simply calling or emailing to let us know.  We are happy to work with your scheduling needs.

Overnight cancellations and/or alterations are requested at least 72 hours in advance.  A $75.00 cancellation fee is only applied to any holiday boarding reservation that is cancelled after the 72 hour period.

 

We're Open   Monday - Friday: 7am - 7pm   Saturdays: 9am - 6pm   Sundays: 9am-6pm Call us 952.431.9663
   
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